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1. Application Assessment
You will receive an acknowledgment email to indicate that your application and payment have been received.
Once the NBMTM has received your online application, your application will be assessed. All information that you provide will be verified to ensure accuracy, legitimacy, and completeness.
Processing time is approximately 2-3 weeks. Please regularly check the website for updates.
Once the NBMTM completes the assessment of your application, you will be notified whether your application was approved or refused.
Upon approval, you will be able to select your testing window. Your eligibility window will begin immediately upon application approval.
2. Checking Your Status
After you have submitted your application, you can log into your myNBMTM Portal to check the status of your application. Look for the right column labeled “Certification Application Status” on your main page. As your application makes its way through the various processing stages, your application status will be updated.
Please ensure that you check your status online before sending an inquiry to the NBMTM.
3. Incomplete Applications
Your application will not be deemed complete until it is reviewed for completeness by the NBMTM. If your application is found to be incomplete, it will not be processed and your application fee will be refunded.
An application may be deemed incomplete if:
- Incorrect supporting documents are provided; or
- Documents requiring translation are not certified or notarized.
Note: Your application fees will be refunded if your application is deemed incomplete.
4. Changes in Personal Information
The NBMTM must be notified if there are any changes to the information provided in your application, including (but not limited to):
- Change in contact information
- Change in licensure status (expiration or suspension)
- Change in legal name due to marriage, divorce, or naturalization.
Changes to your primary telephone number and mailing address can be made online by logging into your myNBMTM Portal and clicking on “Edit My Profile” on your main page. After the change has been made, click “Save”.
For all other changes, you must complete the Change of Personal Information online form.
This online form must also be used to a request a correction of a data entry error (i.e. spelling mistake) in your name or your date of birth made while registering. A fee will be assessed for any corrections made to the online exam application after the application has been moved from “Received” status to “Review in Progress” or “Processed” (with the exception of address, email, or phone updates).
Failure to notify the NBMTM of any changes to personal information will impact the outcome of the application.
You must not send in additional documents or information to the NBMTM unless you need to notify of a change, or unless you have received a required for additional information.
Candidates can also check on the status of their application by logging in to their account using the email address and password that were created when the account was initially set up. Candidates may change their mailing address, email, and password by logging in to their account and selecting from their profile menu.
Note: Paper documents are no longer accepted by mail, fax or in person.
5. Withdrawing your Application
If you wish to withdraw your application, you may do so by logging into your myNBMTM portal and submit your request. The NBMTM does not accepted any question by email or phone.
Note: Your application fee will not be refunded once your application has been processed.
If your application is refused, you may seek a review or reconsideration of the refusal decision of your application should you feel an error was made by the NBMTM. You must send a request for reconsideration by email to email@example.com within 30 calendar days of the date of your refusal notification. In your email, you must clearly identify what error(s) you believe was/were made in the assessment of your application. The error(s) you identify must be related to the stated reason(s) for the refusal of your application. Reconsideration requests are reviewed by an official who was not involved in the original decision and who is independent of the original decision-maker. The reconsideration decision is final.
Please note that a reconsideration request will consider board eligibility at the time of the original application. A decision will not be reconsidered on the basis of a change in circumstances after the application was submitted and will not take into consideration new information or documentation that was not submitted to the NBMTM during the initial application assessment. In these instances, applicants should submit a new application to the NBMTM.
Note: Written requests for reconsideration are no longer accepted by mail, fax or in person. All requests for reconsideration must be sent by email.